Closings, Parking, & Cancellations

With the recent severe winter weather we have experienced and with more on the way, we want to remind everyone to check our website or our Facebook business page for any studio closings. If it is indeed on Tuesday/Wednesday colder than 10 below zero, we will likely close. No one needs to be out in weather like that especially children. We are supposed to get more snow as well. Munster has an ordinance that street parking is not allowed if it is snowing. Unfortunately, we have a single driveway, and one student may be leaving as another is arriving. Please be patient and perhaps allow a little extra time when dropping off and picking up. Also, please do not pull all the way up to the garage. Since we sometimes have one of our cars parked up to the garage, it is difficult for the next student arriving to know if your car is one of ours or not. If you pull up just to the walkway to the door and leave headlights on, the next student will know you are dropping off or picking up. Just a reminder that if we close due to weather, there is no charge for the lesson. However, we have had a slew of last minute cancellations over the last couple of weeks that were not weather related. First week of January we sent home an updated cancellation policy which states clearly 48 hours notice for a credit. Any cancellations with less than 48 hours notice will be charged. We may be able to offer a make up lesson, but with as many students as we currently have, make up lesson times are limited. We currently have a waiting list for piano lessons. Try to make the lesson a priority as someone else would love to have that lesson spot! Thank you for your cooperation, and please stay safe and warm.